Shipping Policy
Saint Issa ships all orders exclusively within the United Kingdom. We aim to provide a smooth, reliable, and premium delivery experience for every customer.
- Orders are processed within 1 to 3 business days.
- Orders placed on weekends or public holidays are processed on the next business day.
- During high-volume periods (new drops, sales), processing may take slightly longer.
We currently ship only within the United Kingdom. International shipping is not available at this time.
Shipping rates are calculated at checkout based on courier rates and package weight. You will see the final shipping cost before completing your order.
- UK Standard Delivery — 1 to 3 business days
- UK Express Delivery (if available) — 1 to 2 business days
Delivery times may vary due to courier delays, weather conditions, or seasonal demand.
Once your order is shipped, you will receive a confirmation email with a tracking number. Tracking updates may take 24 to 48 hours to appear.
If your parcel is delayed or appears lost, contact us at info@saintissa.co.uk. We will assist you in opening an investigation with the courier.
Saint Issa is not responsible for parcels marked as delivered by the courier.
Incorrect Shipping Information
Please ensure your shipping address is correct at checkout. We cannot change the address once the order has been dispatched. Orders returned due to incorrect addresses may require additional shipping fees.